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How to balance home care provider workloads

Author image - Heather McLeanby Heather McLean on
Balance home care provider workloads with mapping

As the population ages, providing home care is becoming increasingly important. But caring for patients is a demanding job, and overbooking staff can quickly lead to burn out and high turnover. That's why it's important to balance home care provider workloads. Retaining personal support workers, nurses and other home care staff is critical when running a home care business, but it's an area where the industry is struggling. A 2018 study by Home Care Pulse found that turnover had hit...

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  • Reading Time: 5 minutes

https://www.espatial.com/articles/how-to-balance-home-care-provider-workloads

How to Increase Client Renewal Rates in Field Sales

Author image - Heather McLeanby Heather McLean on

Renewals are the life blood of many businesses. If you're losing these customers at renewal time, your whole field sales process is stalled. While you keep bringing in new customers, you're not going anywhere fast. To keep your business healthy and growing, knowing how to increase client renewal rates in field sales is critical. Luckily, there are many things you can do to keep your customers on board. In some companies, the field sales rep continues to work with their...

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  • Reading Time: 5 minutes

https://www.espatial.com/articles/how-to-increase-client-renewal-rates

How do I Understand Where my Biggest Accounts are Located?

by Barry Marron on

Every day in eSpatial, we help our customers gain a greater understanding of their audience. For sales teams, much of the reason why they are using our mapping software is to understand existing accounts and prospects. One question we regularly answer is "Where are my biggest accounts located?" Each salesperson obviously knows where these accounts are individually, but where are they when thought of as a group? Grouping is typically broken down for one of two reasons: A large account...

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https://www.espatial.com/articles/how-do-i-understand-where-my-biggest-accounts-are-located

How to Meet SLA Requirements with Mapping Software

Author image - Heather McLeanby Heather McLean on
A field service van attending a call

When your company has a service level agreement (SLA) in place with clients, meeting that obligation is a top priority. The company has staked its reputation on providing an agreed level of service. If you want to maintain a good working relationship with your clients and earn new business, meeting that commitment is critical. Whether you're providing repairs for enterprise clients, emergency services or anything else that requires you to be on site quickly, mapping software can help. It should be part...

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https://www.espatial.com/articles/how-to-meet-sla-requirements-with-mapping-software

How to Prioritize Client Meetings

Author image - Stephen Curranby Stephen Curran on

Efficient time management is one of the essential skills anyone working in the field needs to develop. The ability to prioritize client meetings will go a long way to ensuring you use your time as effectively as possible. Ideally every meeting with a client would be of equal priority, but in reality, you must decide where your time is best spent to get the most from your week and meet targets. Using mapping software the following steps will be a...

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  • Reading Time: 3 minutes

https://www.espatial.com/articles/how-to-prioritize-client-meetings

How To Create Fair Sales Territories

Author image - Heather McLeanby Heather McLean on

There are lots of factors that go into creating a successful sales team. You have to choose the right candidates, provide good training, and find the right motivational tools. But even if you've nailed all those steps, your team isn't at peak performance until you've created fair sales territories. As a manager, you may be wondering how to create fair sales territories and why it's such a concern. First, we'll take a quick look at why you should be paying...

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https://www.espatial.com/articles/how-to-create-fair-sales-territories

Property Insurance Fraud: Detect It With Mapping Software

Author image - Gillian McCarthyby Gillian McCarthy on

According to the Insurance Information Institute, insurance fraud accounts for approximately 10% of the property insurance industry’s incurred losses and loss adjustment expenses each year. These fraudulent claims are most often catastrophe-related property fraud. In these instances, the fraud comes from inflated or opportunistic claims. For example, Hurricane Katrina in 2005 resulted in insurance fraud where claims were made for expensive home appliances that were never purchased or people were making claims for damage that never occurred. This has led...

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https://www.espatial.com/articles/property-insurance-fraud-detect-it-with-mapping-software

Insurance Fraud: How To Detect It With Mapping Software

Author image - Gillian McCarthyby Gillian McCarthy on
Insurance Fraud Detection Using Mapping Software

Insurance fraud is a massive cost to insurance companies every year. The Coalition Against Insurance Fraud that fraud steals $80 billion a year across all lines of insurance. This has led to the adoption of anti-fraud technology to automatically detect false claims. It is also one of the main reasons that insurers use mapping software. In this series of articles, we will discuss how to detect insurance fraud with mapping software for these areas – Catastrophe Related Property Insurance Fraud...

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https://www.espatial.com/articles/insurance-fraud-how-to-detect-it-with-mapping-software

Save on Fleet Costs with Mapping Software

Author image - Heather McLeanby Heather McLean on
Reduce Fleet Costs With Territory Reorganization

Maintaining and operating a fleet of vehicles is a major expense for any business, and it can fluctuate significantly based on fuel costs, insurance premiums and much more. So how do you reduce fleet costs? There are many strategies that can reduce the cost and ensure you’re getting the most out of your money. Whether your fleet delivers services or transports goods, using data to make decisions is the best way to keep costs down. Fleet costs fall into several...

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  • Reading Time: 12 minutes

https://www.espatial.com/articles/save-on-fleet-costs-with-mapping-software

What Makes eSpatial the Best Mapping Software

Author image - Stephen Curranby Stephen Curran on

The best mapping software should provide a comprehensive range of mapping analysis for multiple functions. eSpatial has been providing a map ping solution to businesses since 1997. Over this period, we've built a real understanding of business mapping to construct the most complete mapping software on the market. What is mapping software? Mapping software essentially maps data with a location element fixed to it. This includes addresses, ZIP codes, post codes, latitude and longitude, county, states and more. This enables...

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https://www.espatial.com/articles/what-makes-espatial-the-best-geo-mapping-software

Field Sales Analysis

How to run your end of year/quarter push?

by Barry Marron on

Quarter or year end approaching? Find out how much opportunity is within reach of your Field Sales team so that you can maximize short term performance. Running a field sales organisation is often a seasonal business. Sometimes you need to crank your sales performance to achieve an under pressure quarterly or yearly target. But how much can you actually hope to achieve, and how do you go about it? Why Is Analysis Important to your Quarter-End Push for Field Sales?...

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  • Reading Time: 6 minutes

https://www.espatial.com/articles/field-sales-analysis-how-to-run-my-end-of-year-quarter-push

Presenting Your Analysis

Author image - Michael Maguireby Michael Maguire on
Map - Territories

If you're a field sales analyst, chances are you find presentations to be a daunting process. You have to find the right combination of content and imagery, not too much, not too little etc. On top of that, you have to memorise your presentation's content, after all nobody likes presentations were the speaker is talking to their slides instead of the audience. I'm not here to tell you how to present your analysis, I just want to outline some best...

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  • Reading Time: 3 minutes

https://www.espatial.com/articles/presenting-your-analysis

Can A Geographic Lens Really Enhance Your Field Sales Analysis?

Author image - Gillian McCarthyby Gillian McCarthy on

Here's the scenario You're an experienced sales analyst. You analyze the field sales team performance using CRM reports, excel sheets, pivot tables, charts, and graphs. It takes a significant amount of time to convert raw data into meaningful findings with actionable outcomes. In spite of this, the Sales Director wants that information yesterday. You can’t get him the reports fast enough but they’re not quite answering the questions he’s asking. You need a new perspective on the data and your...

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  • Reading Time: 4 minutes

https://www.espatial.com/articles/can-a-geographic-lens-really-enhance-your-field-sales-analysis

5 Common Challenges for Field Sales Analysts

Author image - Stephen Curranby Stephen Curran on
Challenges of a Field Sales Analyst

Within a sales organization, the sales analyst plays an important part in strategic decision making. They prepare sales forecasts and collect and analyze data to evaluate current sales goals. With great responsibility, comes great challenges and today we discuss some of the most common challenges that field sales analysts face in their day to day. 1. Sending Excel Files to Sales Teams I've seen it too many times, Sales Reps playing the role of Field Sales Analysts, this is why...

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  • Reading Time: 4 minutes

https://www.espatial.com/articles/5-common-challenges-for-field-sales-analysts

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