Blog Articles

As the population ages, providing home care is becoming increasingly important. But caring for patients is a demanding job, and overbooking staff can quickly lead to burn out and high turnover. That's why it's important to balance home care provider workloads. Retaining personal support workers, nurses and other home care staff is critical when running a home care business, but it's an area where the industry is struggling. A 2018 study by Home Care Pulse found that turnover had hit...

Every day in eSpatial, we help our customers gain a greater understanding of their audience. For sales teams, much of the reason why they are using our mapping software is to understand existing accounts and prospects. One question we regularly answer is "Where are my biggest accounts located?" Each salesperson obviously knows where these accounts are individually, but where are they when thought of as a group? Grouping is typically broken down for one of two reasons: A large account...

Efficient time management is one of the essential skills anyone working in the field needs to develop. The ability to prioritize client meetings will go a long way to ensuring you use your time as effectively as possible. Ideally every meeting with a client would be of equal priority, but in reality, you must decide where your time is best spent to get the most from your week and meet targets. Using mapping software the following steps will be a...

According to the Insurance Information Institute, insurance fraud accounts for approximately 10% of the property insurance industry’s incurred losses and loss adjustment expenses each year. These fraudulent claims are most often catastrophe-related property fraud. In these instances, the fraud comes from inflated or opportunistic claims. For example, Hurricane Katrina in 2005 resulted in insurance fraud where claims were made for expensive home appliances that were never purchased or people were making claims for damage that never occurred. This has led...

Maintaining and operating a fleet of vehicles is a major expense for any business, and it can fluctuate significantly based on fuel costs, insurance premiums and much more. So how do you reduce fleet costs? There are many strategies that can reduce the cost and ensure you’re getting the most out of your money. Whether your fleet delivers services or transports goods, using data to make decisions is the best way to keep costs down. Fleet costs fall into several...

Quarter or year end approaching? Find out how much opportunity is within reach of your Field Sales team so that you can maximize short term performance. Running a field sales organisation is often a seasonal business. Sometimes you need to crank your sales performance to achieve an under pressure quarterly or yearly target. But how much can you actually hope to achieve, and how do you go about it? Why Is Analysis Important to your Quarter-End Push for Field Sales?...

Here's the scenario You're an experienced sales analyst. You analyze the field sales team performance using CRM reports, excel sheets, pivot tables, charts, and graphs. It takes a significant amount of time to convert raw data into meaningful findings with actionable outcomes. In spite of this, the Sales Director wants that information yesterday. You can’t get him the reports fast enough but they’re not quite answering the questions he’s asking. You need a new perspective on the data and your...