Blog Articles

In one of our recent blogs, we looked at how home care agencies can balance the workloads of their caregivers. Providing a balanced workload leads to happier employees and lower turnover, which makes it easier to expand in this growing area. But where do you find new clients to fuel that expansion? The key is to understand who's driving the decision to purchase home care services. Who's driving the decision? Often, it's a family caregiver, not the recipient, who makes...

With 61% of insurers predicting an increase in auto-insurance fraud by organized rings which mainly consist of staged crashes, it is important to identify and deal with these fraudulent claims as quickly and efficiently as possible. According to the FBI, insurance fraud costs the average U.S. family between $400 and $700 per year in the form of increased premiums. There are many ways to commit auto insurance fraud, from quote manipulation to supplier fraud. The type of auto insurance fraud...

Renewals are the life blood of many businesses. If you're losing these customers at renewal time, your whole field sales process is stalled. While you keep bringing in new customers, you're not going anywhere fast. To keep your business healthy and growing, knowing how to increase client renewal rates in field sales is critical. Luckily, there are many things you can do to keep your customers on board. In some companies, the field sales rep continues to work with their...

When your company has a service level agreement (SLA) in place with clients, meeting that obligation is a top priority. The company has staked its reputation on providing an agreed level of service. If you want to maintain a good working relationship with your clients and earn new business, meeting that commitment is critical. Whether you're providing repairs for enterprise clients, emergency services or anything else that requires you to be on site quickly, mapping software can help. It should be part...

There are lots of factors that go into creating a successful sales team. You have to choose the right candidates, provide good training, and find the right motivational tools. But even if you've nailed all those steps, your team isn't at peak performance until you've created fair sales territories. As a manager, you may be wondering how to create fair sales territories and why it's such a concern. First, we'll take a quick look at why you should be paying...

Insurance fraud is a massive cost to insurance companies every year. The Coalition Against Insurance Fraud that fraud steals $80 billion a year across all lines of insurance. This has led to the adoption of anti-fraud technology to automatically detect false claims. It is also one of the main reasons that insurers use mapping software. In this series of articles, we will discuss how to detect insurance fraud with mapping software for these areas – Catastrophe Related Property Insurance Fraud...

The best mapping software should provide a comprehensive range of mapping analysis for multiple functions. eSpatial has been providing a map ping solution to businesses since 1997. Over this period, we've built a real understanding of business mapping to construct the most complete mapping software on the market. What is mapping software? Mapping software essentially maps data with a location element fixed to it. This includes addresses, ZIP codes, post codes, latitude and longitude, county, states and more. This enables...