6. Balancing Workforce Resources
Sales and service managers balance resources and workloads with improved visibility of routing. Active territory management is critical. Uneven workloads lead to several problems. Some reps need more time to meet their quotas, but time is finite. Others have spare capacity. That leads to burnout for some and lost sales opportunities for organizations.
Territory Mapping software lets managers and revenue operations create optimized sales territories. Reps can then maximize opportunities or customer service without being overwhelmed.
When paired with route optimization, it ensures sales reps are spending more time with customers and less time in a vehicle. In turn, customers and prospects receive the right level of focus.