Amazing piece of software, so versatile and intuitive

  • John P.
  • General Manager
  • Logistics & Supply Chain
  • 501-1,000 Employees

  • Overall: 5/5
  • Ease Of Use: 5/5
  • Features: 5/5
  • Support: 5/5
  • Value: 5/5

Pros

Its ease of use an how fast it is, constantly finding new uses and features. Espatial is constantly evolving and the support is amazing

Capterra review page

Great subtitution for MapPoint

  • Gayle P.
  • Service Manager
  • Construction
  • 1,001-5,000 Employees

  • Overall: 5/5
  • Ease Of Use: 5/5
  • Features: 3/5
  • Support: 5/5
  • Value: 5/5

Comments

We need only part of what this mapping program can do. So far, it has exceeded our expectations. There is the cut and paste feature we were hoping it would have, i would imagine that upgrade will happen eventually. The customer service is second to none. Looking forward to working with Espatial and mapping our yearly 30,000 locations!

Pros

The ability to label the pin points and the complete ease of use.

Cons

Would like the option of cutting and pasting parts of spreadsheet, instead of uploading the entire spreadsheet. Our mapping information is divided into separate tabbed sheets on Xcel. I would like to open the file, copy the addresses I want to use for a map, and paste it into Espatial.

Capterra review page

Functional and Easy to Use

  • Pete D.
  • Development Associate
  • Real Estate
  • 5,001-10,000 Employees

  • Overall: 5/5
  • Ease Of Use: 5/5
  • Features: 5/5
  • Support: 5/5
  • Value: 3/5

Comments

This was a great product and I was able to do exactly what I was trying to do simply by following the helpful steps in the app, making it incredibly easy to learn how to use the app.

Pros

The ability to layer in regions to create customized heat maps is phenomenal

Cons

Only thing that it would be cool to have is to create a function that would allow you to run a time-lapse, showing you how things change over time

Capterra review page

Powerful product capabilities and even better customer service

  • David A.
  • Business Development

  • Overall: 5/5
  • Ease Of Use: 4/5
  • Support: 5/5

Comments

While Espatial's mapping and data visualization platform is outstanding, the biggest differentiator that has made a difference for our projects is their customer support. Not only is our account manager accessible and responsive for questions, but he is also curious, determined and creative in solving our specific mapping needs. Besides our account manager, the online chat support has made a huge difference whenever I get stuck with how to solve my specific mapping challenges. On the product side, Espatial has a clean and intuitive interface with continually evolving capabilities to meet nearly any mapping need. I highly recommend Espatial to any organization who wants to create new insights from quickly visualizing complex data on a map.

Capterra review page

Amazing Software- Ease of Use A+

  • M R.

  • Overall: 5/5
  • Ease Of Use: 5/5
  • Features: 5/5
  • Support: 5/5
  • Value: 5/5

Comments

I have been using eSpatial for about 6 months now. Not only does it accomplish my business needs- the level and quality of Support you receive from their team is superior. From the chat function to email inquiries to online sessions, all outstanding. Why didn't I find eSpatial sooner? I highly recommend this product.

Capterra review page

Strong tool

  • Ben H.
  • Data Manager

  • Overall: 3/5
  • Ease Of Use: 3/5
  • Features: 3/5
  • Support: 4/5
  • Value: 2/5

Pros

heat mapping works well, is clear crisp and you dont have to reconfigure bandings like you do with competitors. Customer service during the trial was very good

Cons

Pricing is not as competitive as it could be. not able to plant leader lines from plot points to make zoomed out visualisations easier abiltiy to web share maps

Capterra review page

Business Analyst/Admin Asst

  • Judie L.
  • Business Analyst/Admin Asst
  • 1,001-5,000 Employees

  • Overall: 5/5
  • Ease Of Use: 5/5
  • Features: 5/5
  • Support: 5/5
  • Value: 5/5

Comments

I have searched for mapping software on and off for the last 2 years, always walking away due to software out there that is convoluted and very hard to use. Then I came across eSpatial! A life saver, easy to use and more importantly online assistance from a live person! Thank you eSpatial...this is the best mapping software ever!!

Pros

Ease of use, uploading and the online assistance.

Cons

It is a little pricey

Capterra review page

Great Customer Support

  • Richard H.
  • Regional Sales Manager
  • Machinery
  • 1,001-5,000 Employees

  • Overall: 5/5
  • Ease Of Use: 5/5
  • Features: 5/5
  • Support: 5/5

Comments

The customer support is fantastic. I wish that every company serviced their customers like eSpatial. I reached out to them on multiple projects, they have been very responsive. They ask the right questions to get an understanding of what you need to accomplish with the software. Their overall knowledge of the practical way to use the software of the software is phenomenal.

Pros

The overall easy of use and customer support.

Cons

It doesn't currently integrate into Sugar CRM

Capterra review page

Amazing Product. Otherwordly Support.

  • Jay M.
  • CEO
  • Marketing & Advertising
  • 11-50 Employees

  • Overall: 5/5
  • Ease Of Use: 5/5
  • Features: 5/5
  • Support: 5/5
  • Value: 5/5

Comments

I use eSpatial to plot sales by zip codes for retailers and their competitors. The mapping helps me to better focus digital advertising, decide y/n on cable zones, and to measure effectiveness of changes in media plans. Clients love it, because . . . well, the map has life. A spreadsheet does not.

Pros

It's so easy to learn! Yet, the depth of the software is such that it one can produce extremely data-rich mapping. Vs others I've tried it's actually pretty intuitive. Let's put it this way: I just now finished my first un-aided sales comparison mapping for a client. Took me just 20 minutes. BUT FORGET THE SOFTWARE FOR A SEC. The support team is like something I've never seen before. Even before I signed up for a trial, [SENSITIVE CONTENT HIDDEN] invited me to joinme to give me a basic tutor. Live chat is great. [SENSITIVE CONTENT HIDDEN] have promptly answered every dumb question I've had - patiently and clearly. (Hoping I'm not leaving anyone out here) And the onboarding was excellent.

Cons

If I REALLY had to pick at something? Graphically it's a little clunky. Getting all the labels to read takes some finagling and fiddling. Could use 2-3 more font choices, IMO

Capterra review page

Why would you want to name your review....?

  • Hans E.
  • Dealer development manager
  • Automotive
  • 10,000+ Employees

  • Overall: 4/5
  • Ease Of Use: 4/5
  • Features: 4/5
  • Support: 5/5
  • Value: 4/5

Comments

Overall very good experience. Kevin was very helpful throughout the process. Nothing else, just filling up space til 100 chars.

Pros

Excellent support for demos and explanation, that was the deciding factor

Cons

Few or little geo base maps with states / departments for Lat Am countries

Capterra review page

Great mapping tool

  • Joanna K.
  • Marketing Director
  • Computer Software
  • 2-10 Employees

  • Overall: 5/5
  • Ease Of Use: 4/5
  • Features: 5/5
  • Support: 5/5
  • Value: 5/5

Comments

Our company has a recognition program and I used eSpatial for a mapping project to show where the recipients are located by state. It was simple to use, quick, and the end result looks nice.

Pros

The software is pretty easy to use, even without spending a lot of time in tutorials.

Cons

Limited customization, but I was using the free version so I was still happy with what I was able to accomplish.

Capterra review page

This is the only system I've found to accomplish our needs

  • Jared E.
  • Web & Digital Design Manager
  • Marketing & Advertising
  • 1,001-5,000 Employees

  • Overall: 5/5
  • Ease Of Use: 4/5
  • Features: 5/5
  • Support: 5/5
  • Value: 5/5

Pros

The ability to visualize data on a map meeting the needs of senior leadership presentations.

Cons

It is very robust, so can be a bit confusing. Fortunately, their support is very knowledgeable and able to help solve complex problems quickly.

Capterra review page

customer service is top notch!

  • Leila M.

  • Overall: 4/5
  • Ease Of Use: 3/5
  • Features: 5/5
  • Support: 5/5
  • Value: 4/5

Comments

Customer service was very responsive and helped us find the solution we were looking for on a tight timeline even over the holidays. The radius map feature, including the ability to export the entire map at once, gave us the exact functionality we were looking for. Although the product is user-friendly, sometimes I find it counterintuitive.

Capterra review page

Outstanding Product & Client Support

  • M R.
  • Partner Channel Manager

  • Overall: 5/5
  • Ease Of Use: 5/5
  • Support: 5/5

Comments

My new job requires me to regularly run zip code analysis of our brick and mortar locations against potential new client data. Our Company had been using other mapping software for many years, so I was excited to research and find eSpatial. I was very leery at first, as I am not the most savvy of software products. I could not have been more wrong. I was able to create a free trial account and chat immediately with online support which got me started right away. Albeit not the fastest mapper, eSpatial Support had me up and running in a little over a few conference calls and demos. Kevin O'Brien went on to conduct a demo with one of my executives which allowed us to learn even more about its capabilities. We are excited to start using eSpatial to make better business decisions. I recommend this product to the most novice of users after researching about 4 other competitors.

Capterra review page