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Customer Reviews

Average Ratings - 39 Reviews


  • Overall: 5/5
  • Ease Of Use: 4.5/5
  • Features: 4.5/5
  • Support: 5/5
  • Value: 4.5/5

Great mapping tool

  • Marketing Director
  • Computer Software
  • 2-10 Employees

  • Overall: 5/5
  • Ease Of Use: 4/5
  • Features: 5/5
  • Support: 5/5
  • Value: 5/5

Comments

Our company has a recognition program and I used eSpatial for a mapping project to show where the recipients are located by state. It was simple to use, quick, and the end result looks nice.


Pros

The software is pretty easy to use, even without spending a lot of time in tutorials.


Cons

Limited customization, but I was using the free version so I was still happy with what I was able to accomplish.

Capterra review page

Great mapping tool

  • Joanna K.
  • Marketing Director
  • Computer Software
  • 2-10 Employees

  • Overall: 5/5
  • Ease Of Use: 4/5
  • Features: 5/5
  • Support: 5/5
  • Value: 5/5

Comments

Our company has a recognition program and I used eSpatial for a mapping project to show where the recipients are located by state. It was simple to use, quick, and the end result looks nice.


Pros

The software is pretty easy to use, even without spending a lot of time in tutorials.


Cons

Limited customization, but I was using the free version so I was still happy with what I was able to accomplish.

Capterra review page

Great product

  • Director of HR
  • Hospitality
  • 51-200 Employees

  • Overall: 5/5
  • Ease Of Use: 5/5
  • Features: 5/5
  • Support: 5/5
  • Value: 5/5

Comments

Excellent reaction time, accuracy, customer service


Pros

Easy to upload your excel


Cons

nothing

Capterra review page

Great product

  • Pamela R.
  • Director of HR
  • Hospitality
  • 51-200 Employees

  • Overall: 5/5
  • Ease Of Use: 5/5
  • Features: 5/5
  • Support: 5/5
  • Value: 5/5

Comments

Excellent reaction time, accuracy, customer service


Pros

Easy to upload your excel


Cons

nothing

Capterra review page

Tried for a quick map

  • Barbara D.
  • General Manager
  • Food & Beverages
  • 2-10 Employees

  • Overall: 5/5
  • Ease Of Use: 5/5
  • Features: 5/5
  • Support: 5/5

Comments

easy accessible, good customer support and fast response!


Pros

I was searching for an easy to use heat map tool and was using the free trial. It was a great user experience and the tool was extremely easy to use. If I would need to use something more often this would be my choice!


Cons

Nothing to report here.

Capterra review page

Functional and Easy to Use

  • Development Associate
  • Real Estate
  • 5,001-10,000 Employees

  • Overall: 5/5
  • Ease Of Use: 5/5
  • Features: 5/5
  • Support: 5/5
  • Value: 3/5

Comments

This was a great product and I was able to do exactly what I was trying to do simply by following the helpful steps in the app, making it incredibly easy to learn how to use the app.


Pros

The ability to layer in regions to create customized heat maps is phenomenal


Cons

Only thing that it would be cool to have is to create a function that would allow you to run a time-lapse, showing you how things change over time

Capterra review page

Functional and Easy to Use

  • Pete D.
  • Development Associate
  • Real Estate
  • 5,001-10,000 Employees

  • Overall: 5/5
  • Ease Of Use: 5/5
  • Features: 5/5
  • Support: 5/5
  • Value: 3/5

Comments

This was a great product and I was able to do exactly what I was trying to do simply by following the helpful steps in the app, making it incredibly easy to learn how to use the app.


Pros

The ability to layer in regions to create customized heat maps is phenomenal


Cons

Only thing that it would be cool to have is to create a function that would allow you to run a time-lapse, showing you how things change over time

Capterra review page

eSpatial has been an amazing tool for us & has added a great dimension to monitor our distribution

  • Manager - Market Research

  • Overall: 5/5
  • Ease Of Use: 5/5
  • Features: 5/5
  • Support: 5/5
  • Value: 5/5

Pros

Ease of use, multiple visual analysis tool, Customer service & speed. The software allows us to visually decipher the things that are working for us and identifies potential geographies that we need to look at


Cons

Nothing as such. The software performs optimally. Could look at making it an app based software to reduce dependence on the internet and thus make it a 'on the go' application

Capterra review page

eSpatial has been an amazing tool for us & has added a great dimension to monitor our distribution

  • Ronak G.
  • Manager - Market Research

  • Overall: 5/5
  • Ease Of Use: 5/5
  • Features: 5/5
  • Support: 5/5
  • Value: 5/5

Pros

Ease of use, multiple visual analysis tool, Customer service & speed. The software allows us to visually decipher the things that are working for us and identifies potential geographies that we need to look at


Cons

Nothing as such. The software performs optimally. Could look at making it an app based software to reduce dependence on the internet and thus make it a 'on the go' application

Capterra review page

Best Customer Support Ever

  • Market Research Manager

  • Overall: 5/5
  • Ease Of Use: 5/5
  • Features: 5/5
  • Support: 5/5
  • Value: 5/5

Pros

Whenever you have a question, Support responds right away. They are so eager to assist. The flexibility that this software has is amazing. There is a high amount of customization. This tool is so flexible, it allows me to map data that I had not even considered mapping. I particularly like the annotations that we can use to give our data some context.


Cons

I havent found any limitations of the software yet. I am sure there are but it does everything that we need it to do. If i had to pick a Con, i would say that if you use the software and then a year passes without using it, you may have to re-acclimate yourself again.

Capterra review page

Best Customer Support Ever

  • Ramah V.
  • Market Research Manager

  • Overall: 5/5
  • Ease Of Use: 5/5
  • Features: 5/5
  • Support: 5/5
  • Value: 5/5

Pros

Whenever you have a question, Support responds right away. They are so eager to assist. The flexibility that this software has is amazing. There is a high amount of customization. This tool is so flexible, it allows me to map data that I had not even considered mapping. I particularly like the annotations that we can use to give our data some context.


Cons

I havent found any limitations of the software yet. I am sure there are but it does everything that we need it to do. If i had to pick a Con, i would say that if you use the software and then a year passes without using it, you may have to re-acclimate yourself again.

Capterra review page

Great Collaborative platform!

  • Manager, Demand Generation
  • Computer Software
  • 201-500 Employees

  • Overall: 5/5
  • Ease Of Use: 5/5
  • Features: 5/5
  • Support: 5/5
  • Value: 5/5

Pros

I run a small team that responds to inbound leads with the purpose of qualifying and setting up meetings for our Sales partners. With the higher volume and tight turnaround times we deal with, a collaborative plugin like eSpatial is invaluable. The ability for Sales & Marketing power users to view and collaborate on the same project directly in SFDC & in real-time is a game-changer. I highly recommend the team package and the time savings is well worth the investment!


Cons

Nothing to add here. They seem to be pretty good about releasing updates so even if you've got something that you'd prefer to change they'll more than likely get to it quickly.

Capterra review page

Great tool for creating custom maps and charts

  • Janice W.
  • Admin

  • Overall: 5/5
  • Ease Of Use: 5/5
  • Features: 5/5
  • Support: 5/5
  • Value: 5/5

Pros

This is a great tool for creating custom heat maps with our data. The CSV import makes it easy to upload and change data, and every point can show different markers. Very helpful for last minute presentations as well!


Cons

Sometimes manipulating the layers doesn't work as well as it should, but the customer support was always very helpful when I ran into trouble.

Capterra review page

This was the easiest decision. Halfway through a demo I knew we couldn't afford to NOT get eSpatial.

  • Store Development Strategist
  • Wholesale
  • 51-200 Employees

  • Overall: 5/5
  • Ease Of Use: 5/5
  • Features: 5/5
  • Support: 5/5
  • Value: 5/5

Comments

An all-in-one tool with powerful analytics, a user-friendly interface, and a great value.


Pros

It's intuitive, with a high level of customization, ease of reporting features, ability to support large data sets, ability to export easily, etc.


Cons

I'm a brand new user, but I'm wondering if there's the ability to overlay a search of all businesses in a specific industry. If you could easily search "salons", "restaurants", "mechanics", "movie theaters", etc. to overlay with your own data points, it would be an invaluable retail tool as well.

Capterra review page

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