How to Balance Home Care Provider Workloads

Heather McLean
by Heather McLean on August 16, 2019

As the population ages, providing home care is becoming increasingly important. But caring for patients is a demanding job, and overbooking staff can quickly lead to burn out and high turnover. That's why it's important to balance home care provider workloads. Retaining personal support workers, nurses and other home care staff is critical when running a home care business, but it's an area where the industry is struggling. A 2018 study by Home Care Pulse found that turnover had hit an all-time high of 82%. Recruiting and training so many...

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How to...
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How to Increase Client Renewal Rates in Field Sales

Heather McLean
by Heather McLean on August 2, 2019

Renewals are the life blood of many businesses. If you’re losing these customers at renewal time, your whole field sales process is stalled. While you keep bringing in new customers, you’re not going anywhere fast. To keep your business healthy and growing, knowing how to increase client renewal rates in field sales is critical. Luckily, there are many things you can do to keep your customers on board.

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5 Common Challenges for Field Sales Analysts

Stephen Curran
by Stephen Curran on March 14, 2019

Within a sales organization, the sales analyst plays an important part in strategic decision making. They prepare sales forecasts and collect and analyze data to evaluate current sales goals. With great responsibility, comes great challenges and today we discuss some of the most common challenges that field sales analysts face in their day to day.

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Market Analysis
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3 Data Driven Questions to Answer Before Making Your Next Sales Hire

Gillian McCarthy
by Gillian McCarthy on January 10, 2019

Is your field sales team in need of some additional resources? Have you been receiving customer complaints about the quality of service they're getting from your sales reps? Is your sales team starting to complain about the workload? You know you need to increase the number of field sales reps on your team to carry the workload efficiently. However, your opinion isn't likely to be enough for a recruitment drive to be signed off on by senior management.

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Field Sales
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