With the discontinuation of MapPoint last year, Microsoft announced it would continue to support the product up until July 2015. As the deadline looms, we thought we’d find out if there has been any change to the company’s plans.
What the MapPoint website is telling us
The Microsoft MapPoint Support & FAQS page currently has the same message that it’s had since last year. Effectively what we get is a potted history of the product ending with the statement that Microsoft AutoRoute, Microsoft Streets & Trips and Microsoft MapPoint “have online support until at least July 2015”. (You can find this page here.)
What the Microsoft Lifecycle Support page tells us
This page allows you to check what supports are available for any Microsoft product, by selecting from a drop-down menu. If you select the MapPoint drop-down, you’ll discover that time has already run out for versions of MapPoint that pre-date 2013, the last occasion on which there was a software update.
As for MapPoint 2013 itself, the Mainstream Support End date is down as “7/14/2015” for Microsoft MapPoint 2013. For those with Microsoft MapPoint Europe 2013 edition, the date is “1/12/2016”. All Extended Support Dates are left blank, which we can only presume means the aforementioned end-of-support dates are fixed and final.
What we learned from Microsoft’s Answer Desk
On the Lifestyle Support Page, we followed the link to the Ask Answer Desk and then selected the support for small business link. This allowed us to ask fairly direct question and get fairly direct answers:
What supports will be available for MapPoint after the July deadline?
– Support will be available form our community www.answers.microsoft.com.
– That’s right.
No possibility of an extension?
– Based on the lifecycle site, there is no extension.
And no more updates. So existing geographic data will (continue to) go out of date?
– That might be the case once the lifecycle ends.
Are you ready to replace Microsoft MapPoint?
If you’re looking for a replacement for MapPoint with comprehensive support included, just sign up for an eSpatial account and try out our online mapping software, free for 7 days. Also, explore our information page, which will help you compare the two mapping programs.