Field Sales / Services

In everyday speech, it's common for many of us to use terms that are similar - but not actually synonyms for one another - as if they're interchangeable. Sometimes this is a misunderstanding, and other times it's people who use certain words as shorthand with colleagues and friends. But when this sort of thing gets in the way of understanding a critical concept, it's time to nip it in the bud. For example, the terms "route optimization" and "route planning"...

Virtually every organization that relies on teams that have to travel on a regular or even merely an occasional basis can benefit in a significant way from the eSpatial data visualization and mapping platform. In a post-pandemic landscape (and one affected by the looming realities of climate change), it's important to ensure that travel is always as efficient as possible. Neutralizing common pain points Professional route optimization software is well-equipped to solve some of the most common issues that may...

This is part two in a multi-article series exploring how you can help your sales team cope with an unpredictable pandemic recovery period. Read part one. In the first entry of this blog series, we examined the major effects that the COVID-19 pandemic had on the sales environment during 2020. We concluded that while the crisis wasn't devastating to sales across the board, it still led organizations to deal with considerable changes, including large-scale shifts to remote operations. The evolutionary...

How to pick the best route optimization software for your sales team. Our seven essential features to look for before you buy. Seven essential features to look for in the best route optimization software Upload your customer destination information Add multiple stops along the route Include start and end times for meetings or deliveries Edit and adjust destinations, routes and schedules on the go Route planning efficiency Integration with top navigation apps Share routes with team members Today's field sales...

When your company has a service level agreement (SLA) in place with clients, meeting that obligation is a top priority. The company has staked its reputation on providing an agreed level of service. If you want to maintain a good working relationship with your clients and earn new business, meeting that commitment is critical. Whether you're providing repairs for enterprise clients, emergency services or anything else that requires you to be on site quickly, mapping software can help. It should be part...

Keeping a sales team motivated can difficult. Sales teams start the month firing on all cylinders, but can lose momentum as the end of the month and targets loom near. This can be symptom of the sales team becoming disconnected from their goals. What goals do sales reps care about? Achieving sales targets and earning commission, but the problem can be connecting your sales team to these goals in a unique way that provokes a meaningful motivation. Sales teams need to...

Working on a team is great.  You have people to share responsibility with, people to bounce ideas off, and people who know exactly what you're going through on a daily basis. Team leaders, however, sometimes have to deal with team members who are so focused on the small day to day tasks that they lose sight of the bigger picture. They fail to see what an important part of the puzzle they are. If you have members on your team...