GIS for Utilities

Companies specialising in utilities have access to a wealth of data. GIS software enables you to condense and visualise all of your network information on easy-to-read, data layered maps and charts.

Use eSpatial OnDemand GIS™ to:

  • Map and geocode network assets to manage, repair and maintain coverage and service.
  • Create a geographical view of areas where service is provided to prepare and execute emergency response plans.
  • Super-charge sales and marketing efforts.

Manage networks, repair and maintenance operations

Utility networks can span many miles and regions, creating huge volumes of data to track and monitor. GIS enables you to transform all of this data into clear, easily-understood maps and charts.

Use eSpatial OnDemand GIS to manage your network by:

  • Mapping asset locations and coverage areas:
    • See where your key items like power generators, solar panels, electricity lines, and reservoirs are located.
    • Visualise all of your masts and connecting power lines.
    • Map overhead and underground lines and pipes.
    • Geocode assets such as vans and engineering resources.
    • Plot numbers and locations of assets such as street lights in areas.
  • Plot infrastructure surroundings and understand the importance of their location.
  • Lower costs by reducing windshield time required by repair engineers and make routing information available.
  • Enhance data accessibility and ensure compliance.
  • Track utility lifespan:
    • Identify areas of transmission, generation and distribution.

GIS helps you to optimise repair and maintenance protocols. Use it to:

  • Prepare and execute emergency response plans.
  • Identify utility shortages in a particular area and contact customers swiftly.
  • Create a geographical view of repair and maintenance work to plan and prioritise.
  • Schedule and deploy personnel to conduct maintenance and inspection.
  • Monitor and map problematic areas.
  • Enhance efficiency of fault reporting and repair.

Forecast and future-proof demand

GIS empowers you to leverage current and historical data to forecast and future-proof your operations with in-depth analysis of all of your information on insightful maps and charts.

Use GIS to create maps that enable you to:

  • Map existing services and coverage to compare against census data.
  • Predict potential areas for growth, development and expansion.
  • Identify areas where upgrades of services are possible and new areas with network capabilities.
  • Discover areas where you can provide combined services.
  • Map adoption statistics for new services.
  • Identify where customers are lost to competitors.
  • Discover where new customers were gained and from which competitor.
  • Ensure accurate regulatory reporting.

Super-charge sales and marketing efforts

Locate customer and prospect pools, map boundary locations, understand their significance, and track competitor and current customers to get a clear view of areas to be targeted.

Use eSpatial OnDemand GIS to:

  • Create full demographic profiles of your customers to:
    • Categorise customer profiles, like commercial vs. residential.
    • Spot and respond to geographic trends.
    • Identify and create sales territories.
    • Track and understand peak usage periods.
    • Identify and plot where services are provided and combined, for example: electricity and gas.
    • Ensure accurate billing.
  • Compare customer data against census data.
  • Identify areas for market penetration and targeted campaigns.

Find out more about GIS for sales and marketing

Case study

Customers in Utilities using eSpatial OnDemand GIS include:

  • EPCOR Utilities Inc, Canada
    eSpatial OnDemand GIS integrated with EPCOR’S existing work management systems and assisted managers, fieldworkers and schedulers to leverage the full strength of their data in order to optimise reporting, planning while improving the quality and timeliness of the information.
    EPCOR Utilities Inc, Canada [PDF, 214KB]

Ready to find out more?

We’re here to help you to learn about how GIS software can most effectively deliver value to your business. Please contact us and we’ll get in touch!

eSpatial is used by leading companies, governments and non-governmental organizations: