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eSpatial OnDemand GIS™ FAQs

General

  • Do you need a specialist to use this software?
    No – eSpatial OnDemand GIS has a user-friendly interface, and comprehensive tutorials to help you out if you get stuck.
  • Which browsers are supported?
    We recommend using Internet Explorer 8 or 7, or Mozilla Firefox 3.6 for the best user experience.
  • Will eSpatial OnDemand GIS work on my Mac? Will it work on Linux? Will it work on Windows XP/ Vista/ 7?
    Yes – as long as you use one of the supported browsers.
  • Does the free trial show the whole product?
    Our free trial gives you full functionality. It also includes free use of Google Maps, which is an additional extra, charged on a per-user basis.
  • Do you cover my part of the world?
    eSpatial OnDemand GIS is available for use anywhere in the world.
  • Can I add my company’s logo to the maps I generate?
    Yes, you can add your company logo and even specific corporate styling to the maps you generate.
  • Can I add my company’s logo to the product?
    Yes, you can add your company’s logo to eSpatial OnDemand GIS. It will display in the top left corner of the screen. (Please note that this option is not available to trial customers.)

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Functionality

  • Can I upload my own data?
    Yes, you can upload your own data.

    View videos on uploading data: If you’re having trouble uploading data – or you have files larger than 5MB, please get in touch so we can help you to schedule your data upload.
  • What files does eSpatial OnDemand GIS support?
    File formats for import are: CSV, DGN, GEOJSON, GML, SHP, TAB. You can also connect to Open Geospatial Consortium’s Web Map Services (WMS).
    File formats for export are: BMP, GIF, JPEG/JPG, KML, KMZ, PDF, PNG, SHP, TIF/TIFF.
    Reports can be exported as: CSV, HTML, PDF, RTF, XLS.
  • Can you zoom in and out?
    Yes, zooming is available.
  • Can I save my work at different zoom levels and visible layers?
    Yes, any layer can be saved at any zoom level.
  • What styling can I do? Can I change colours?
    eSpatial OnDemand GIS has extensive styling options available, including adding your own icons and choosing colours. More on styling options
  • Can I print maps?
    Yes, you can style and print maps and reports.
  • Can I set levels of permissions for my users?
    Yes, the account administrator(s) can set varied permission levels for your users.
  • Can I administer my company’s account?
    Yes. Your first user is set up with full rights to administer your company’s account. This user can create other users with administrative capabilities, as well as other user groups with varied levels of permissions.
  • Are there any tutorials?
    We have online tutorials available and a detailed help section available within eSpatial OnDemand GIS.

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Data

  • Can I upload my own data?
    Yes, you can upload your own data. If you’re having trouble uploading data – or you have files larger than 5MB, please get in tocuh so we can help you to schedule your data upload.
  • What base data do I get?
    OpenStreetMaps, and UK & US census data are provided as standard to every account.
  • How accurate or up-to-date are the maps?
    The base maps (OpenStreetMaps, Google Maps) are the most-up-to-date versions available. How often the maps are updated depends on the provider, and the nature of the geographical change – for example, a large new national motorway is likely to trigger an update, whereas new minor roads or features like private residences would be a lower priority.
  • What information can be shown on the maps?
    You can show any information that has a geographic component. Commonly viewed types of information include the locations of specific items (shops, homes, specific facilities), demographic data, and customer locations.
  • Does eSpatial OnDemand GIS have Google maps?
    Google Maps is available for free use in our 14-day free trial, and can be added by customers for an additional monthly charge per user. View pricing
  • Do you provide satellite or aerial images?
    Satellite and data images can be accessed if you add on Google Maps. You can also upload your own imagery, provided it’s in a supported file type.
  • Is data archived?
    Yes, data is archived. Any data you upload will remain on eSpatial OnDemand GIS until you (or your organisation’s admin user) delete it.

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Delivery/ Software-as-a-Service (SaaS)

  • What is the difference between SaaS and in-house server delivery?
    If you choose SaaS delivery, we host eSpatial OnDemand GIS on our servers, and handle all the associated updates and maintenance. You pay a set monthly fee per user, which is generally cheaper than hosting an instance of software on your own in-house servers.

    If you choose to in-house hosting, you receive a copy of eSpatial OnDemand GIS to host on your own servers, and are responsible for applying updates and conducting server-related maintenance yourself. The cost structure associated with this delivery is similar to that of a server installation, focusing on CPU cores rather than per-user pricing. More on in-house server delivery
  • What sort of setup is involved?
    SaaS delivery involves very little setup for customers: after signing our customer agreement, all you need to do is ensure that you’re using a supported browser. We’ll set you up and get you going as soon as possible.

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Purchasing

  • How do I buy eSpatial OnDemand GIS?
    Please complete our enquiry form.
  • How much does it cost?
    Pricing varies depending on delivery (public or private cloud) and the currency you wish to pay in. Please view our pricing.
  • Can I add more users over time?
    Yes, you are welcome to add more users to your comapny’s account at any time. Please complete our enquiry form to request additional user licenses.

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